If your Bongo is feeling a bit under the weather, then the duty nurse at the Bongo Clinic may be able to find a remedy.As you can well imagine, nurse is incredibly busy, so before asking for a diagnosis there are a few things you can do yourself. We strongly advise that you:
a) browse through the questions in the archive to see if your query has arisen before
c) try asking other Bongo owners via the Forum.
If none of that works, then send an email with your problem, and we will get back to you as soon as we can, although note that we do not have a technical department as such.
NOTE: Due to the number of queries we receive we can now only accept queries from paid-up club members. So please quote your membership number (which you will find on your card). No membership number = no response!
Latest queries are shown below. Or click here for the full clinic archives.
Q: I’ve been told that it’s illegal to tow a trailer or caravan if the vehicle does not indicated the “Gross Train Weight (GTW)” on a metal plaque. If this is true then I’ve been driving around illegally for the last 12 years. (John from Chelmsford)
A: There has been some discussion on the Forum about this recently. Lifesure Insurance (and Watling towbars) have made it clear that you are fully covered if towing something with your Bongo. But that may not satisfy an over eager policeman. We have now received this advice from Mazda UK about this issue:
“We do not hold data for GTW for Mazda Bongos here in the UK but we are able to approach Japan to request the data for each individual vehicle if required. If needed a Bongo owner can call us on 03457484848 or send us an e-mail to firstname.lastname@example.org requesting this data. We would need the following information:
Customer contact details including e-mail address
We can then approach our contacts in Japan for the required information.”