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Sliding Door won't open

Posted: Wed Dec 23, 2009 11:58 am
by serge
Hi all

I am a plank, was trying to open the sliding door on Sunday, I thought it had frozen, gave it a sharp pull and the handle came off in my hand, anyone know where I can get a new one and how do I replace it?

I live in Northamptonshire, does anyone know of anyone in this area who fixes these for my hard earned cash?

As a point of interest, I still cannot open the door from the inside, maybe it's still frozen, or is there something more serious that I need to look at?

Many thanks

Serge

Re: Sliding Door won't open

Posted: Wed Dec 23, 2009 12:06 pm
by rita
serge wrote:Hi all

I am a plank, was trying to open the sliding door on Sunday, I thought it had frozen, gave it a sharp pull and the handle came off in my hand, anyone know where I can get a new one and how do I replace it?

I live in Northamptonshire, does anyone know of anyone in this area who fixes these for my hard earned cash?

As a point of interest, I still cannot open the door from the inside, maybe it's still frozen, or is there something more serious that I need to look at?

Many thanks

Serge

Hi,
have you checked that the child proof lock is not activated.

Re: Sliding Door won't open

Posted: Wed Dec 23, 2009 12:16 pm
by dvisor
serge wrote:Hi all

I am a plank, was trying to open the sliding door on Sunday, I thought it had frozen, gave it a sharp pull and the handle came off in my hand, anyone know where I can get a new one and how do I replace it?

I live in Northamptonshire, does anyone know of anyone in this area who fixes these for my hard earned cash?

As a point of interest, I still cannot open the door from the inside, maybe it's still frozen, or is there something more serious that I need to look at?

Many thanks

Serge
I have a similar problem with mine. If I manually lock the sliding door (by pushing the knob down) while I am inside the Bongo, I cannot then unlock it manually. So, I have to climb across to the cab and get out that way :evil: If I lock and unlock all doors using the remote control, it's fine. I took it back to Discount Trucks within the warranty, but they were unable to fix it. (its not the childlock).

Re: Sliding Door won't open

Posted: Wed Dec 23, 2009 2:52 pm
by croylo
How do you check the child lock if the door is closed?

Woody

Re: Sliding Door won't open

Posted: Wed Dec 23, 2009 2:55 pm
by dvisor
croylo wrote:How do you check the child lock if the door is closed?

Woody
You can't! You open the door from the outside first.

Re: Sliding Door won't open

Posted: Thu Dec 24, 2009 11:27 am
by mikeonb4c
dvisor wrote:
serge wrote:Hi all

I am a plank, was trying to open the sliding door on Sunday, I thought it had frozen, gave it a sharp pull and the handle came off in my hand, anyone know where I can get a new one and how do I replace it?

I live in Northamptonshire, does anyone know of anyone in this area who fixes these for my hard earned cash?

As a point of interest, I still cannot open the door from the inside, maybe it's still frozen, or is there something more serious that I need to look at?

Many thanks

Serge
I have a similar problem with mine. If I manually lock the sliding door (by pushing the knob down) while I am inside the Bongo, I cannot then unlock it manually. So, I have to climb across to the cab and get out that way :evil: If I lock and unlock all doors using the remote control, it's fine. I took it back to Discount Trucks within the warranty, but they were unable to fix it. (its not the childlock).
I found myself in this situation in a Bongo I inspected once and had to crawl into the front cab (hard work!). It was later, in my own Bongo, that I realised it was easier to open the passenger door from the rear, then operate the sliding door using the outside handle. #-o

Re: Sliding Door won't open

Posted: Thu Dec 24, 2009 11:42 am
by dvisor
mikeonb4c wrote:
dvisor wrote:
serge wrote:Hi all

I am a plank, was trying to open the sliding door on Sunday, I thought it had frozen, gave it a sharp pull and the handle came off in my hand, anyone know where I can get a new one and how do I replace it?

I live in Northamptonshire, does anyone know of anyone in this area who fixes these for my hard earned cash?

As a point of interest, I still cannot open the door from the inside, maybe it's still frozen, or is there something more serious that I need to look at?

Many thanks

Serge
I have a similar problem with mine. If I manually lock the sliding door (by pushing the knob down) while I am inside the Bongo, I cannot then unlock it manually. So, I have to climb across to the cab and get out that way :evil: If I lock and unlock all doors using the remote control, it's fine. I took it back to Discount Trucks within the warranty, but they were unable to fix it. (its not the childlock).
I found myself in this situation in a Bongo I inspected once and had to crawl into the front cab (hard work!). It was later, in my own Bongo, that I realised it was easier to open the passenger door from the rear, then operate the sliding door using the outside handle. #-o
Tried that Mike - but not so easy with a reversed middle bench :( My back wouldn't stand the twisting neither, so slightly easier to climb over. Must get the panel off the door somewhen and see if I can find out what the problem is - worries me that the rear passengers may not be able to get out in a collision or fire etc.

Re: Sliding Door won't open

Posted: Thu Dec 24, 2009 12:57 pm
by mikeonb4c
Ah! Yes, I can see that might make it harder :(

Re: Sliding Door won't open

Posted: Thu Dec 24, 2009 1:12 pm
by rita
Hi,
Why not use the Tailgate until you get the sliding door fixed.