Intermittent problem with my Bongo

Technical questions and answers about the Mazda Bongo

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bikers21

Intermittent problem with my Bongo

Post by bikers21 » Fri Apr 24, 2009 3:03 pm

My Bongo is 2.5diesel. Its automatic just change the auto fluid this year. Its 2000 model with 170000km on the odo.
Its a well maintain car and i only drive it during the weekend.
The problem now, is sometime when i drive very slow especially during heavy traffic, the Bongo feel like its braking or feel like pulling another car. I have to apply throttle more to make it move. Once its going the response is normal. This problem is intermittent right now and occurs only during low/slow speed. Sometime it occurs once a month. So quite difficult for me to explain to the mechanic. I suspect a faulty gearbox or maybe some faulty sensor. So can anybody give some advise. By the way i did try to check the Banjo filter. But its seem my model does not have one.

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westonwarrior
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Re: Intermittent problem with my Bongo

Post by westonwarrior » Fri Apr 24, 2009 3:39 pm

Could it be a brake binding?

Have you had the breaks cheacked recently or it could be a faulty master cylinder

have you had a look around when it happens?
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Re: Intermittent problem with my Bongo

Post by mikeonb4c » Fri Apr 24, 2009 3:43 pm

Could this be realted to the throttle position sensor? Have a search as there has been discussion about that on here. BF member Dandywarhol (who is an experienced mechanic) has dealt with this problem. Might be worth sending him a PM? Good luck and keep us posted as it will be interesting to get to the bottom of this one. 8)
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Re: Intermittent problem with my Bongo

Post by DemonAV » Fri Apr 24, 2009 6:26 pm

bikers21, look this link: http://dogandlemon.com/site/japanese-ve ... =RJ-1500-0 and check you body number in body list in this recall. May be you car have this problem. In our forum we solved this problem. We check each (of 4) solenoid with ommeter (if we have this problem) and replace not working (without connection) for new.
Good luck.
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bikers21

Re: Intermittent problem with my Bongo

Post by bikers21 » Sat Apr 25, 2009 6:26 am

DemonAV wrote:bikers21, look this link: http://dogandlemon.com/site/japanese-ve ... =RJ-1500-0 and check you body number in body list in this recall. May be you car have this problem. In our forum we solved this problem. We check each (of 4) solenoid with ommeter (if we have this problem) and replace not working (without connection) for new.
Good luck.
First of all thank you very much. I did check the link.
I found out my model is KH-SGLW / SGLW-400991.
From the link it seem my bongo is on the list.
Do you have pictures of the solenoid and where can i get them.
Thanks.

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Re: Intermittent problem with my Bongo

Post by You've Been Bongod » Sat Apr 25, 2009 7:28 am

if your bongo is on the list you should print it off and contact mazda and it should be done for free as its a recall :wink:
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Re: Intermittent problem with my Bongo

Post by jaylee » Sat Apr 25, 2009 9:08 am

You've Been Bongod wrote:if your bongo is on the list you should print it off and contact mazda and it should be done for free as its a recall :wink:
Good point, but is Mazda UK obliged to cover recalls for models meant for another market?? (Asia.) :-k No harm in trying i suppose! :wink:
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Re: Intermittent problem with my Bongo

Post by helen&tony » Sat Apr 25, 2009 9:30 am

Hi
Some while back (2005, I think), I was in contact with Mazda over the recall on the bearing for the front propshaft...Mazda checked via Mazda Japan whether mine had been repaired under recall, and if it hadn't been done, then all I had to do was to nominate a Mazda dealer to do the work.....they are extremely fastidious on their obligation to recall, so I can only expect the same degree of attention over this issue...just contact Mazda main office with the recall notice, and your vehicle no.
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Re: Intermittent problem with my Bongo

Post by bikers21 » Sat Apr 25, 2009 9:51 am

if your bongo is on the list you should print it off and contact mazda and it should be done for free as its a recall :wink:
That will not be possible because my Bongo is a used car imported from Japan.
The mazda dealer here in Brunei will not entertain customer who did not bought their car directly from them (from the showroom). Therefore i have to fixed it myself. :(
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Re: Intermittent problem with my Bongo

Post by scanner » Sat Apr 25, 2009 10:13 am

bikers21 wrote:
You've Been Bongod wrote:if your bongo is on the list you should print it off and contact mazda and it should be done for free as its a recall :wink:[/quote

That will not be possible because my Bongo is a used car imported from Japan.
The mazda dealer here in Brunei will not entertain customer who did not bought their car directly from them (from the showroom). Therefore i have to fixed it myself. :(
They are all like that over in the UK as well - so it's not (or should not be) the dealer's decision.
It is up to Mazda as the manufacturer to sort it out and pay the dealer.
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Re: Intermittent problem with my Bongo

Post by jaylee » Sat Apr 25, 2009 10:27 am

scanner wrote:
bikers21 wrote:
You've Been Bongod wrote:if your bongo is on the list you should print it off and contact mazda and it should be done for free as its a recall :wink:[/quote

That will not be possible because my Bongo is a used car imported from Japan.
The mazda dealer here in Brunei will not entertain customer who did not bought their car directly from them (from the showroom). Therefore i have to fixed it myself. :(
They are all like that over in the UK as well - so it's not (or should not be) the dealer's decision.
It is up to Mazda as the manufacturer to sort it out and pay the dealer.
Too much paperwork baby!! :roll: :wink:

PM DemonAV if you get stuck bikers21, he knows his stuff & has the new shape too! :D
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Re: Intermittent problem with my Bongo

Post by helen&tony » Sat Apr 25, 2009 10:42 am

Hi Bikers21
As I said, when I dealt with Mazda over the recall, this was Mazda headquarters in the UK, and there was not a hint of trying to avoid doing the job of fixing...they contacted Mazda Japan on my behalf, and all was checked and sorted...they did this for a number of Bongo Fury members. Try contacting the Mazda HQ, and if no luck, then Mazda Japan....Mazda themselves will tell the dealer to fix it, and in my experience there is no argument.
If you wish, I still have the names of the people I dealt with in the UK...should you have any difficulty at your end, they may even be able to help you with a name to contact...I can only say they were extraordinarily helpful.
Mazda themselves will always ensure that any of their vehicles are correctly brought up to standards over an issue which could be remotely considered as a safety issue, and local dealers will have no say in the matter where Mazda's name is in question....a gearbox issue is a safety issue.
Please contact me if you need a name to get in touch with
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Helen
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Re: Intermittent problem with my Bongo

Post by DemonAV » Sat Apr 25, 2009 11:38 am

mmmm... Mazda Russia say that gray import is not Mazda Russia problem. It is owner problem. And that is all. 21 century!
About solenoids:
recall pic: http://www.mlit.go.jp/jidosha/recall/re ... 08-251.gif
Pic from parts program: http://www.lushprojects.com/bongopartsm ... mgno=.html look 21-1D1
It is easy to replace without garage.
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Re: Intermittent problem with my Bongo

Post by mikeonb4c » Sat Apr 25, 2009 1:02 pm

DemonAV wrote:mmmm... Mazda Russia say that gray import is not Mazda Russia problem. It is owner problem. And that is all. 21 century!
About solenoids:
recall pic: http://www.mlit.go.jp/jidosha/recall/re ... 08-251.gif
Pic from parts program: http://www.lushprojects.com/bongopartsm ... mgno=.html look 21-1D1
It is easy to replace without garage.
Interesting point. Mazdas brand managers may want top level commitment from the centre to be maintained as part of their reputatin for quality and commitment. But in this economic climate, and with car sales so badly down, I could see the accountants being very strict about authorising spend.

As DemonAV says, it sounds so easy to do its not worth the hassle.
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Re: Intermittent problem with my Bongo

Post by Trouble at t'Mill » Sun Apr 26, 2009 9:24 am

Interesting!

Something to consider is that the Bongo was never available from a Mazda dealer in this country, so having it imported from Japan is hardly depriving the local Mazda dealer of a sale! So they shouldn't have their noses put out of joint. I wonder if the same applies in Brunei? Ie: if the Bongo could have been bought from a Mazda dealer in that country, then I can imagine them being reluctant to sort out an import. But if not...

However, as for product recalls, surely as long as the recall is valid for the duration of the vehicle's life they are obliged to repair it regardless of which country you are in? Eg: Say you bought your Bongo in the 'normal' way from a Mazda dealer in a country where it was available, and then moved to live in another country where the Bongo was not available directly from Mazda - would that absolve them from responsibility to fix your car under a recall notice? I don't think so. And importing these cars is a completely legal process.

Imagine if this was a SAFETY issue (and the problem with autobox solenoids could very well be - that link mentions it could cause the car to move forwards when not asked to!). Are Mazda really going to say we ain't going to fix it just because the car isn't in the country of original sale?! If you bought a car in France and then moved with it to Germany, would - say - Peugeot Germany tell you they won't fix your 'safety recall' brakes 'cos you didn't buy it from their local dealer? Nah.

So, if this item falls under a recall notice, and that notice is still valid (eg in Japan), then I don't see Mazda have any alternative but to sort it. Whether in Britain or Brunei.
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