Our First Bongo Bash (minus the bongo)

Post by **Bob** » Sun Jul 13, 2008 10:40 pm

[quote="missfixit70"]No, unfortunately they didn't, it was a "dealer" from the Heathrow area, they had bought a warranty with it but it seems it's not worth the paper it's written on & they have got nowhere with him

This is a complete pile of ****, and we now know who to be wary of. That said, it must be fixable, I don't know the area and dealers, but someone will. Good luck guys, we are thinking of you.

Manie · Post by **Manie** » Mon Jul 14, 2008 1:17 pm

well garage has called saying they dont know what is wrong with our bongo .I have already paid the bill . I have been on the phone to trading standards who said under the 1982 consumer act that they have failed to use reasonable skill and miss diognosed the fault and by there own admission are unable to fix fault . So we are now waiting to here from garage and are back to square 1.
Cant believe our bongo is not fixable need help!!!!!!!

scanner · Post by **scanner** » Mon Jul 14, 2008 1:48 pm

Manie wrote:well garage has called saying they dont know what is wrong with our bongo .I have already paid the bill . I have been on the phone to trading standards who said under the 1982 consumer act that they have failed to use reasonable skill and miss diognosed the fault and by there own admission are unable to fix fault . So we are now waiting to here from garage and are back to square 1.
Cant believe our bongo is not fixable need help!!!!!!!

As Trading Standards say garage have failed to do their job and owe you your money back.

Or at very least most of it.

Bongo should now go back to trader on basis of "Not of merchantable quality" and you should get your money back from him + damages
i.e. any extra it has cost you over and above what the garage repay.

You will need the backing of Trading Standards where his premises are on that, but existing Trading Standards can probably advise what best to do.

Keep going and you'll win.

missfixit70 · Post by **missfixit70** » Mon Jul 14, 2008 4:20 pm

definitely chase it back to the "dealer", it should never have had an mot in the first place as it didn't have a fog light fitted - apart from anything else. Wish there was more I could do or say to help guys

Post by **Bob** » Mon Jul 14, 2008 11:25 pm

Good luck guys, go with Scanner's advice and stick with it. With Trading Standards on side you have a good chance of getting your money back.

Please give another Bongo a try when you do.

Our First Bongo Bash (minus the bongo)

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Re: Our First Bongo Bash (minus the bongo)

Re: Our First Bongo Bash (minus the bongo)

Re: Our First Bongo Bash (minus the bongo)

Re: Our First Bongo Bash (minus the bongo)