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Login problem ?

Posted: Fri May 12, 2023 3:29 pm
by g8dhe
Is there a problem with login at present (Thursday evenIng and Friday) ?
On browsers where I am already logged in all is fine (this one).
Any new login is failing from other devices, my laptop and phone :-(

Re: Login problem ?

Posted: Fri May 12, 2023 4:21 pm
by Ian
I've double checked and all seems OK this end. But my IT guys were due to do some upgrading Thu/Fri. Try again tomorrow and let me know what happens.

Re: Login problem ?

Posted: Fri May 12, 2023 4:55 pm
by g8dhe
OK, well provided this login doesn't get knocked out on this machine I'll update in the morning :-) I f you don't hear from me then you will know I can't login ;-)

Re: Login problem ?

Posted: Sat May 13, 2023 8:53 am
by g8dhe
Yup its OK this morning, both on the logged in machines and new devices so all OK!

Re: Login problem ?

Posted: Sat May 13, 2023 11:43 am
by Ian
Yes, all fixed.

Re: Login problem ?

Posted: Sun May 14, 2023 10:51 pm
by Bob
It’s just let me back.

Wasn’t having it until now.

Re: Login problem ?

Posted: Mon May 15, 2023 8:24 am
by g8dhe
Its letting Users in, but when I try Admin then it bounces me everytime :-(

Re: Login problem ?

Posted: Mon May 15, 2023 12:17 pm
by Ian
We are on the case. The server was rebooted. But some people when trying to log in are receiving an error message that the "submitted form was invalid". Rebecca who is delaing with it at our IT partners, has said she could only get in if she deleted all cookies. Investigations continue.

Re: Login problem ?

Posted: Mon May 15, 2023 12:59 pm
by g8dhe
Yes that's the message I get as previously a User, now cured, but also when trying Admin login. I had cleared cookies but maybe it needs another clearing. Lets give it ago!

Re: Login problem ?

Posted: Mon May 15, 2023 1:12 pm
by g8dhe
Right that seems to have fixed it, both User and Admin, obviously cookies were hanging around, however I also had to enable 3rd party cookies to get back in, or at least it kept taking me back to that message, but I have now blocked them (3rd party ones) and it still seems happy once logged in!

I see one of the outstanding updates also cures the User Icon problems that have been plaguing me from time to time as well.

Re: Login problem ?

Posted: Tue May 16, 2023 4:39 pm
by Ian
The Forum, the main website, and the Bongoland shop have been migrated to a new server. Technical issues I'm afraid but can't be sesolved until I'm back from the meeting in Co. Durham. You can still access the Forum in view only, but if you want to post or reply to a thread then you have to clear all cookies and then log in again.

All users will get an email next week.