Arrogant, self serving money grabbers! They clearly did not perform a pre sales inspection on the bongo we paid £13000 for. Even with an independent report from trading standards specifying in black and white what they needed to do. They still didn't...
I'm not sure if it's ignorance or arrogance ...

Stitched us up good and proper...
Still trying to resolve.
AVOID this company and anyone trading under the surname HAYAT around the Bristol area!!
Just Google Bristol Bob if you need any more convincing.
This is a company that I believe were prosecuted by TRADING STANDARDS THEMSELVES in 2018.