Hi there. I've been away for the weekend and have only just seen the last few comments, which are extremely helpful. Thank you so much. I won't be attempting any adjustments myself but will pass on all the suggestions and ideas to whoever is going to look at this for me. I am sure the information ...

The pipe is relatively new and the pump and tap are brand new. It looks as though I'll have to find a plumber as I wouldn't know how to go about disconnecting the pipe and don't want to make matters worse!
Thanks to everyone for all the suggestions.

Thank you for the advice. How annoying to have to start again with a nee tap! Is there any particular brand or model you can recommend when I order a new one?

Hi Klunk. No, the water bottle is open at the top and not screwed up tight. Simon, no worries!

That's interesting. I hadn't thought of it that way. When I replaced the tap I ordered the same model as the previous tap to make sure it was the right fit. Are you able to advise me on a reliable, similar but cold-only tap? The specs for the current tap (Comet London Mixer) are: "Height when spout ...

Here's the top part: http://i1298.photobucket.com/albums/ag5 ... ef7179.jpg

And the bottom part: http://i1298.photobucket.com/albums/ag5 ... 798ed4.jpg

Hope these pictures help.

Hello again Gasy. I've taken pictures but I don't think I am able to post them here. Could I please have an email address to send them to?

Thanks Gasy! I'll take a picture or two.

Thanks Simon. I just googled Newchapel and it's further than 8 miles (apparently, it's between 35-44 mins drive from Tunbridge Wells) but it's useful to know and I'll certainly bear it in mind if I can't find anywhere nearer!
Hi Briwy. I wouldn't attempt to do it myself but it's helpful to know what ...

Hello there! Can anyone please recommend someone in the Tunbridge Wells area who can help me with problems I am having with my Bongo kitchenette? Since I bought the Bongo (secondhand and with the kitchenette already fitted), the tap has never worked properly so I bought a replacement tap (Comet ...