The Bongo Shop
Here you will find many of the items that you need to enhance your enjoyment and pleasure. All items are stocked here at Bongo Towers unless otherwise indicated. All prices include VAT AND postage/packing.
If you are a member of the club, there are significant discounts available to you in our Discount Shop.
There are three ways to order
- Online using Paypal. Just click on the “add to basket” button next to the item. When you proceed to checkout you will be asked for payment details. Note that VAT will be added to your order at the end of the process. We will deliver to the address stated on your Paypal account unless informed otherwise.
- By telephone. Please ring 0114-2550836. You can pay by all major debit and credit cards (not American Express). Our opening hours are 9.30am to 4pm Monday to Thursday, 9.30am to 1pm Friday. Note that we are closed some Friday mornings if we are attending a Bongo meet-up.
- By post. Complete the order form (which you can download here) and send to the address on the form. Cheques should be made payable to “Maynards”.
By placing an order with us you are agreeing to our terms and conditions, a full copy of which can be found here. But to save you wading through the legal jargon, here is a summary:
Summary:
- It is the responsibility of the buyer to stipulate the correct delivery address.
- Once an order has been placed it can not be cancelled unless agreed by both parties
- If goods are returned undelivered, and a re-delivery is arranged, a fee may be payable.
- If goods are sent “on invoice”, then payment must be made within 28 days. Interest may be charged for late payment.
- Non receipt of goods must be reported within 10 working days of the order being placed.
- In the event of non-receipt of goods, the seller’s liability shall be limited to the cost of the goods.
- If there are any defects in quality or condition, the buyer must return the goods within 7 days of delivery.
- If goods are not received as scheduled, then the seller has the right not to issue a replacement until compensatory payment has been made by the courier.
- On receipt of goods it is the buyer’s responsibility to ensure that everything has been received. A signature should only be given to the courier once goods have been checked.
Postage & packing is included in the price quoted. Usually, orders received by 12pm are despatched the next working day. Orders received after 12pm are despatched within 2 working days. Depending on the weight and destination of the consignment, we use Royal Mail, TNT, Parcelforce or Interlink. A signature may be required. Please allow up to 5 working days for delivery. If you want something in a hurry, use the Express Delivery service.
If you need delivery to the Scottish Highlands & Islands, Isle of Man, Isle of Wight or Northern Ireland, there may be a supplement payable. See here for details.
If shopping from outside the UK, see here.
If you are ordering from outside the UK then please email us ([email protected]) or phone (+44-114-2550836) to discuss postage costs and Sales Tax. We use Royal Mail for items under 1kg, Interlink or UPS for everything else.
Under the Consumer Contracts Regulations, you can return any goods, for any reason, within 7 days of receiving them. If you wish to return goods, please try and ensure that they are in the original packaging. You must include a copy of the original delivery note. Please note that you can only return tents or awnings if they have not been removed from the box. You are responsible for postage charges. All goods returned must be in resaleable condition, otherwise no refund can be given. Refunds will be made via the original payment system, i.e. credit/debit card, Paypal/Nochex or cheque.
Under the Sale of Goods Act, faulty goods, or goods received that are “not as described” can be returned within 28 days. A replacement will be issued, or if that is not possible a full refund will be given. If you wish to return goods, you must include a copy of the original delivery note. We will refund your postage charges, which should be the cheapest service available. Use Royal Mail for items under 2kgs, an online Parcel brokers for items above this weight. Refunds will be made via the original payment system, i.e. credit/debit card, Paypal/Nochex or cheque.
Although all prices quoted in our shop include postage, it can take 3 to 5 working days for your order to arrive. To guarantee your goods arrive the next working day, you should select one of the following options and pay the supplement indicated. Orders must be received by 12pm to qualify for this service. Not available for Highlands/Islands, Northern Ireland, Isle of Wight or Isle of Man.
| Type | Notes | cost | |
| 1 | This category is for all consignments where the total weight is over 2kgs. Goods will be sent by courier for delivery next working day. Unfortunately we can not guarantee a time but will supply the tracking number.
The following goods all weigh more than 2kgs. Filter set, lower suspension arms, brake discs & pads, full sets of hoses, all camping equipment, mattresses, roofbeds, airbeds, exhaust parts, head gasket bolt sets & clutch kits. Phone or email if unsure of your consignment weight. |
£13.00 | |
| 2 | This category is for all consignments less than 2kg. Goods under 1kg will be sent by Royal Mail Special Delivery (guaranteed for 1pm next working day). For consignments between 1 & 2kgs we use Interlink. | £6.50 |
Unfortunately there are supplements for items delivered to the Isle of Man, Isle of Wight, Northern Ireland, and the Scottish Highlands & Islands. Therefore, if you order any of the following items, a £10 supplement will be payable. Goods will take an extra day to arrive.
Roofbeds, Roofbars, Awnings, Cylinder Heads, Exhausts, Towbars, Privacy Screens (Full Set), Front Brakepads, Brakediscs, & All Packs Over 2kg.
| Type of Suppliment | Postcodes Covered | Cost | |
| Northern Ireland, Isle of Man, Isle of Wight, Highlands & Islands | AB31-56, BT (all), FK19-21, HS (all), IM (all), IV1-36, IV40-49, IV51-63, KA27-28, KW (all), PA20-49, PA60-78, PA88, PH5-50, PO30-PO41, ZE (all). |
£10.00 |