Update - so we sent a "Letter Before Action" letter threatening to take him to court ... and either he or a friend just sent us a cheque for what we'd paid. I'd recommend Which? lawyers who were useful and cost effective.

Yes we're also getting a lawyer involved. Its the principle as much as anything!

What is a CC company? Is that a company that acts for creditors like ourselves?

We have the full mail & text trail & plenty of evidence so we will follow up with the police & trading standards.

Thanks Ian I have emailed you so you are aware.

Scopema say they never received an order from the fitter, despite him saying he dealt direct with the French company on a text, so I think we do now know it was fraud.

Hello two and a half months ago we paid a camper van specialist with his own website, apparent limited company etc to supply & fit a new RIB rock & roll bed in our Bongo, as we do a lot of driving with our small son in the back and wanted to upgrade our safety ahead of the summer. They sent ...

Thanks for the hints. Sorry I should have said we’re an Apple / iPhone household so although the Atoto looks awesome I don’t think it will work well with our existing kit? Looks like Apple CarPlay is more expensive though. Sigh!

Hello we have a pretty old car stereo in our 2001 Bongo which we're looking to upgrade. We would like something that provides satnav (just linking to Google Maps on our phones is fine) as well as allows easy streaming from Spotify and so on. Hands free calls would also be great. Does anyone have any...

Out of interest I have discovered you can apparently get the whole rock & roll bed changed, as they're not crash tested. The new 'RIB" rock and roll beds come with ISOFIX. Wellhouse don't seem to do an upgrade for me, so looks like I'd need to find someone else to do it - in terms of long t...

I'm also trying to get an answer to this. I have a very high quality conversion with a rock and roll bed from Wellhouse Leisure - like this http://www.igmaynard.co.uk/bongo/conversions.htm The rock & roll bed does have a couple of seat belts in it - that are three pointers I think. However it ha...